RETURN POLICY
Order Cancellation
You can cancel your order — but only before it ships or enters production. When you request cancellation within that window, Rejoiceany issues a full refund. If the product is already shipped out, cancellation is no longer possible.
Returning an Item
You may return an item within 14 days after receipt. To qualify, the item must be unused, in the same condition as when you received it, and packed in its original packaging. You’ll need to provide a receipt or other proof of purchase. Do not send returns directly to a manufacturer or any third-party transit station — only to the official address we provide.
Getting Your Refund
Once Rejoiceany receives your returned item and completes inspection, we email you confirmation. We then notify you whether your refund has been approved or declined. If approved, we credit the original payment method. The funds typically appear in your account within a standard processing window — timing depends on your bank or card issuer.
If Your Refund Is Delayed
If your refund hasn’t appeared yet, follow these steps in order:
- Check your bank or card account again — sometimes deposits take a few extra hours.
- Contact your credit card company to confirm whether the credit has been issued.
- Reach out to your bank to verify if the transaction is pending or held.
- If none of the above resolves it, contact us at cs@rejoiceany.com.
Next Steps
Contact us at cs@rejoiceany.com to get your return address — we’ll reply within one business day.
